Advisory Counseling

Scott also supports organizations of all sizes in longer-term engagements. Working with your team, Scott helps identify issues and craft solutions that can transform your leaders, evolve your employee’s experience, and elevate the service you deliver.

Service Experience Advisory

Assessment and recommendations for the experience your customers, clients, patients, and others are having. You’ll get some fresh perspective informed by best-in-class what’s working and where there’s opportunity. As we identify where the gaps are, we build a realistic roadmap to close them — without overhauling everything at once.

What kind of advisory counseling do you offer?

Advisory engagements can include:

Interviews with your team to uncover what’s really happening day-to-day
Collaborative session to align your leadership team on priorities
Work sessions led by Scott to engage your team and create practical solutions
Facilitated roll outs of your new ways of working to your entire organization
Planning to sustain the transformation
Custom materials your team can keep and use, like standards of service or shared purpose statements

Ready to Book Scott?

What Previous Clients Say

Scott possess a unique ability to inspire people, minimize corporate friction, work side-by-side with top-tier professionals across functions and implement behavioral solutions that drive collaboration and help achieve results.

From the start, Scott created a space where I felt understood. He reassured me that my concerns are common, and that the goal isn't to "crack the code" of an ATS system--it's to build a résumé that is authentically you and clearly communicates how you can help an organization succeed.

The advice Scott shared resonates well beyond military transition -- the idea that a résumé should authentically communicate how you help an organization succeed is exactly what separates candidates who get noticed from those who get filtered out.

Scott's expertise and clarity cut through the fog and veil that troubles us veterans in the transition process and distilled down to the most impactful and personal selves. Scott didn't just help me with my résumé but also laid out an approach and networking avenue to help address my unique circumstances.

After 30 years of speaking across North America, it takes a lot for a professional speaker to impress me, but Scott did. The way he incorporated Encore's technical glitches into the program as if they were planned was masterful... but it was more than that. Scott truly has a gift... and I'm so glad I got to experience that gift.

Let's Connect

Fill out the form to get started. Dates Book out 2 to 4 months in advance.

Scott Vedder