I spent more than two decades leading teams, delivering and designing first-class service, and facilitating programs at The Walt Disney Company. I spent years bringing those same lessons to healthcare systems, educators, nonprofits, and growing businesses as an engagement manager at the renowned Disney Institute.
The approach I share just works. It’s been tested and proven from theme parks to credit unions, in boardrooms and hospital waiting rooms, at hotels and in classrooms. I’m confident it’ll work for you too.
My previous clients have included industry-leading organizations in healthcare, hospitality companies, cruise line operators, professional sports arenas, insurance call centers, brick-and-mortar retail, and many more. The programs I’ve designed and delivered have reached over 250,000 professionals around the world. Let me help you!
I conducted more than 5,000 interviews and I realized: most people’s résumé are awful, and they’re not a big fan of being interviewed either. If that sounds like you, congratulations, you’re normal! My approach isn’t about stuffing a résumé with fancy words or memorizing fake interview answers. It’s not about “keyword optimization” or “beating the recruiting AI or ATS.” I’m here to help you make a clearer, stronger case as you tell a story about everything you can bring to a prospective employer.
My expertise in military veteran career transitions has been recognized by the White House, the Pentagon, and veteran service organizations nationwide. (No endorsement implied – it’s just true!) I’ve personally coached more than 2,600 veterans, reservists, and military spouses one-on-one — and I’ve brought those same frameworks to professionals across just about every industry.
Practical, interactive sessions to give leaders real frameworks — not theory. Learn how to build cultures where people want to do their best work.
Longer-term engagements to transform leaders, evolve employees’ experience, and elevate the service you deliver. Work side-by-side with Scott on your long-term success.
One-on-one help to land the role you want — from a Fortune 100 recruiter. No AI hacks, no stupid tricks, just practical guidance you can use immediately in any field for any job.
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